Lake Biwa International Fishing Guide and Charter

Reservation policy

Making a Reservation: Reservations can be made on email.
Confirmation: Your reservation is confirmed upon receipt of a confirmation email or message. Please check your reservation details carefully.

Cancellation policy

1. Free Cancellation
You may cancel your booking free of charge up to [8 days before] your scheduled reservation date.

2. Cancellation Fee (7 Days or Less)
Cancellations made [7 days or less] before the reservation date will incur a cancellation fee of [50%] of the booking amount.

3. Same-Day Cancellation Fee
Cancellations made on the day of the reservation will be charged [100%] of the booking amount.

4. No-Show Policy
In the event of a no-show, [100%] of the booking amount will be charged.

5. Lack of Response
If we are unable to reach you despite repeated attempts, the reservation may be canceled at our discretion.

6. Weather and Safety Decisions
All decisions regarding whether to proceed with the trip will be made by the captain, with safety as the top priority.

7. Weather-Related Cancellations
Tours are generally operated even in challenging weather conditions when deemed safe. Therefore, cancellations due to weather conditions are not accepted unless the captain determines that it is unsafe to operate.